These terms set out the conditions under which you access and use sanjaya78, including account registration, transaction conduct via OVO, LinkAja, and Bank Transfer, and the responsibilities each party holds. Access to this platform depends on local law and is available only where permitted in your region.
Account Holder Obligations
OVO · LinkAja · Bank Transfer
Jurisdiction-Dependent Access
Support Contact Rights
POLICY POSTURE
How These Terms Govern Your Account
By creating and using an account on sanjaya78, you confirm that you have read, understood, and agreed to the terms described here. These terms form the complete basis of our relationship with you. They cover how your account is opened, maintained, and — where necessary — closed. They also cover how transactions are processed through verified payment channels including OVO, LinkAja, and Bank Transfer. Where a specific section of these terms conflicts with a general clause, the specific section takes precedence. We may update these terms when platform conditions, local regulatory guidance, or operational needs require it. When a material change is made, we will notify you through the contact details registered to your account. Continuing to access the platform after a change is published constitutes acceptance of the revised terms. Access to sanjaya78 and the availability of any account function depends on local law in your region. We do not represent that all features are permitted or available everywhere. It is your responsibility to confirm that your use of this platform is lawful under the rules that apply where you are located. If local law restricts your access, these terms do not override that restriction.
OVO
OVO transactions are processed subject to the limits and verification steps shown in your account wallet section. These terms apply to every OVO transaction you initiate.
LinkAja
LinkAja transfers are governed by the same account-level terms. Any transaction discrepancy must be raised via our support channel within the period stated in your account history.
Bank Transfer
Bank Transfer instructions, reference codes, and applicable conditions are displayed at the point of transaction. These terms apply alongside any bank-side conditions your financial institution imposes.
POLICY SCOPE
What These Terms Cover and What They Do Not
The scope of these terms is specific. Understanding what falls inside and outside this policy helps you know where to direct questions and what rules apply to each part of your experience on sanjaya78. Where a matter falls outside our scope, the relevant third-party terms or applicable local law governs instead.
Account Access
All account creation, login, session management, and account closure actions are within scope. These terms define what constitutes authorised access and what we consider a breach of account security obligations.
Transactions
Deposits and withdrawals processed through OVO, LinkAja, and Bank Transfer are within scope. These terms describe your conduct obligations and the process for disputing a transaction record shown in your account dashboard.
Site Content
Game content supplied by studios available on the platform — including Pragmatic Play and Habanero titles — is within scope insofar as your conduct while accessing it is concerned. Studio-side game mechanics are governed by those providers independently.
Third-Party Services
Payment processors, mobile network operators, and any third-party service you connect to through your device are outside the scope of these terms. We do not accept liability for third-party conduct, outages, or policy changes that affect your access.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
These terms are not one-sided. You hold specific rights as an account holder, and we are obligated to support them within the framework described here. You may review the transaction records held against your account at any time by visiting the account history section after login. If you believe a record is incorrect, you can raise a correction request through our support channel — include your account reference and the transaction date visible in your dashboard. You may also update registered account details, including your linked payment method, by following the verification steps shown in the account settings section. Where you have a question about how a specific clause applies to your situation, you can submit a policy question to our support team. We will respond through the contact method on file. These rights exist alongside your obligations — account security, accurate registration details, and lawful use remain your responsibility throughout.
Review Account Records
Your full transaction history is accessible from the account dashboard after login. Dates, amounts, and payment method references are all visible there without needing to contact support first.
Correct Account Details
To update registered details — including your OVO or Bank Transfer reference — follow the verification fields shown in account settings. Changes take effect after the verification step is completed.
Raise a Policy Question
If a clause here is unclear or you believe a term has been applied incorrectly to your account, submit a written query to our support team. Include your account ID and the specific section you are asking about.
Request Account Closure
You may request account closure at any time by contacting support. Any balance in your account wallet at the time of the request will be processed subject to verification and the withdrawal terms in force.
POLICY CONTACT PATHS
Reach Us About These Terms
If you have a question specifically about these terms — how a clause applies, a record you want to dispute, or a change you need to make to your account — the following contact paths are available. Response times and availability are shown within each channel when you open it.
Live Chat Support
Open live chat from the account dashboard after login. This is the fastest route for account-level questions, including transaction records and verification steps tied to OVO or LinkAja.
Email Support
Send a written query to our support email address listed in the Help section of your account. Include your account reference number and the specific clause or transaction date you are asking about.
In-Account Help Centre
The Help Centre inside your account contains indexed answers to common policy questions, including how to read your transaction history, update payment details, and what happens when terms are revised.
HOW WE HANDLE THIS POLICY
Data, Security, and Policy Administration
Our obligations under these terms extend to how we handle the information you provide, how account security is maintained, and how long records are kept. We do not share account data with parties outside the operational scope described here without a lawful basis to do so. Retention periods for transaction records are set in accordance with applicable local requirements and are visible in the account data section. If you want to request changes to stored information, or ask how your data is used under this policy, contact our support team through the channel listed in your account.
Account Security Obligations
We maintain access controls on our side; your obligation is to keep your login credentials private. Any access made using your credentials is treated as authorised unless you have notified us of a suspected breach through the support channel.
Cookie and Session Handling
Cookies used during your session support account authentication and transaction continuity across devices. You can review cookie settings through your browser. Disabling essential cookies may affect account functionality on both mobile and desktop.
Record Retention
Transaction records are retained for the period required by applicable local law. The current retention period applicable to your account type is shown in the account data section after login — we do not publish a universal figure.
Policy Change Requests
To request a review of how these terms apply to your account, or to submit a formal correction to a held record, contact support in writing. Include your account ID and the section of these terms you are referencing.
TERMS QUESTIONS ANSWERED
Frequently Asked Questions About These Terms
These are the questions we receive most often about how these terms work in practice. If your question is not covered here, the support channels listed in the section above are the right place to raise it directly.
Do these terms apply to transactions made through OVO and LinkAja?
Yes. All transactions processed through OVO, LinkAja, and Bank Transfer are subject to these terms. The specific conditions for each payment method — including limits and verification steps — are shown at the point of transaction in your account wallet section.
How will I know if these terms have changed?
We notify you through the contact details registered to your account when a material change is made. The updated terms are published on this page. Continuing to use the account after a change is published means you accept the revised version.
Can I access this platform if my region has restrictions?
Access depends on local law in your region. We do not override local restrictions. It is your responsibility to confirm that using sanjaya78 is lawful where you are located. Where local law restricts access, these terms do not create an entitlement to use the platform.
What should I do if I believe a transaction record in my account is wrong?
Open the account history section after login to locate the record. Then raise a correction request through live chat or email support. Include the transaction date and your account reference. We will review the record and respond through the contact method on file.
How do I update the payment method linked to my account?
Go to account settings after login and follow the verification fields shown there. You can update a linked OVO number, LinkAja reference, or Bank Transfer detail. Changes take effect once the verification step is completed as displayed on screen.
What happens to my account balance if I request account closure?
Any remaining balance in your account wallet at the time of a closure request will be processed subject to identity verification and the withdrawal conditions in force at that time. Contact support to start a closure request and confirm the steps that apply to your account.